Privacy Policy

Origin Group
Company News
March 13, 2025

Table of Contents

1. Introduction

Origin Group LLC (“we,” “us,” or “our”), a cross-border e-commerce company, is committed to safeguarding the privacy of visitors, users, and customers (“you”). This Privacy Policy governs how we collect, use, disclose, and protect your personal information when you access or use our website https://origin-group.top (the “Site”) and related cross-border e-commerce services (“Services”).

2. Information We Collect

2.1. Information You Provide

Order & Account Data: Name, email address, shipping/billing address, phone number, and payment details during account registration or checkout.
Customs & Tax Information: Government-issued ID, tax number, or other documentation required for international shipments.
Communications: Correspondence via email (hi@origin-group.top), live chat, or customer support tickets.
Marketing Preferences: Subscription choices for newsletters or promotional offers.

2.2. Automatically Collected Information

Transactional Data: Order history, product preferences, and cart activity.
Technical Data: IP address, device type, browser version, and pages visited.
Cookies: Session cookies for login functionality and analytics cookies (see Section 6).

3. How We Use Your Information

We process your data to:

Fulfill cross-border orders, including customs clearance and international logistics.
Communicate order confirmations, shipping updates, and tax/duty notifications.
Improve our Services through user behavior analysis and market research.
Prevent fraud, comply with export/import regulations, and enforce legal agreements.
Send targeted promotions (with opt-out options).

We disclose information to:

Logistics Partners: Shipping carriers and customs brokers to facilitate international delivery.
Payment Processors: PCI DSS-compliant third parties (e.g., Stripe, PayPal) for secure transaction processing.
Government Authorities: When required for customs declarations, tax compliance, or legal requests.
Affiliated Entities: Subsidiaries or partners involved in cross-border supply chain operations.

We do not sell your personal data to third-party advertisers.

5. Data Security

All payment transactions are encrypted using TLS/SSL technology.
Sensitive documents (e.g., customs IDs) are stored in password-protected systems.
Regular vulnerability assessments and staff training on data protection best practices.

6. Cookies and Tracking

Essential Cookies: Maintain user sessions and cart functionality.
Performance Cookies: Track Site metrics via tools like Google Analytics.
Advertising Cookies: Enable retargeting campaigns (manage preferences via browser settings or our Cookie Consent Banner).

7. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may:

Request access to or deletion of your data.
Correct inaccuracies in your account profile.
Opt out of marketing communications.
Object to processing based on legitimate interests.

Submit requests to hi@origin-group.top. We will respond within 30 business days.

8. International Data Transfers

As a cross-border e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure compliance through:

GDPR Standard Contractual Clauses (EU/UK).
APEC Cross-Border Privacy Rules (Asia-Pacific).
Data localization measures where legally required.

9. Children’s Privacy

Our Services are not intended for users under 16. We promptly delete accounts if inadvertent minor data collection is confirmed.

10. Policy Updates

Updates will be posted on this page and communicated via email for material changes. Continued use of the Site constitutes acceptance of revised terms.

11. Contact Us

Origin Group LLC
Email: hi@origin-group.top
Website: origin-group.top/contact
Operational Hours: 9:00 AM – 6:00 PM (GMT+8), Monday to Friday